Philips Hue on Twitter: "@betlem All our generations of Lightstrips have this box, it is used for control and communication with the system. Are you sure it is a Hue lightstrip? Could
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Philips Hue Bluetooth Lightstrip Plus (2020) review: Hue's LED light strip gets Bluetooth control | TechHive
![Philips Hue on Twitter: "@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture Philips Hue on Twitter: "@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture](https://pbs.twimg.com/media/DudH3XBUUAA_un4.jpg)
Philips Hue on Twitter: "@twistieman Hi there Tristan, we are sorry to hear that! Have you tried using the power supply and lightstrip in another socket? Could you send us a picture
![Philips Hue Outdoor 16.4 ft. Low Voltage White and Color Ambiance LED Rope Light Dimmable Smart (1-Pack) 555912 - The Home Depot Philips Hue Outdoor 16.4 ft. Low Voltage White and Color Ambiance LED Rope Light Dimmable Smart (1-Pack) 555912 - The Home Depot](https://images.thdstatic.com/productImages/88c5549e-c9df-493d-8396-32e9bb519a6f/svn/white-philips-hue-rope-lights-555912-76_600.jpg)